Hope City Mission was established in late 2004 to provide support for people in need through empowering positive change. The organisation, which is a registered charity, changed its name to Hope City Mission in March 2008 and was formerly known as Croydon Community Care.

Hope City Mission extends the delivery of emergency relief, by also looking after the wellbeing of people in need. The Mission organises extravaganza days, pamper days, training programs and workshops to provide a holistic approach to the support it offers.

The focus of Hope City Mission is on empowerment and their unique pamper days provides an opportunity for people in need to feel good about themselves. The Mission provides free hair dressing, a cafe and other beauty therapy treatments. Half of the attendees within the Pamper Day program live in crisis accommodation or refuges demonstrating the need to look after the wellbeing of participants.

The Mission has also partnered with a registered training organisation to provide an opportunity for people to re-focus their employment skills and re-enter the workforce. There is also an emphasis on resume writing and interviewing skills and self-esteem to assist people in finding work.

Alleviating the chronic shortage of short-term and crisis accommodation is another priority for Hope City Mission and the organisation aims to secure property and provide such services in the future.

Hope City Mission provides an amazing range of services to people in need to meet just not physical needs such as food but also the wellbeing of individuals. The mission is always in need of volunteers and community assistance.