Policies and good governance help ensure a sustainable future for a non-profit organisation, through outlining acceptable behaviour and providing clarity and certainty for staff, volunteers and the committee of management.

This afternoon the Maroondah Citizens Advice Bureau committee of management formally adopted polices covering several areas of the organisation, including volunteer recruitment, the committee of management and dispute resolution.

These policies will assist in clarifying roles and responsibilities and outline the requirements for volunteers and staff within the organisation.

Several workshops were held to ensure that the policies reflected the organisation and to gain feedback from staff, volunteers and the committee of management.

Copies of the adopted policies will be available at both the Croydon and Ringwood Office and new volunteers will be provided with a copy.

Further policies are now being developed to further enhance the governance of an organisation.

To ensure that the policies remain relevant they will be reviewed every three years and checked on annual basis.