Maroondah City Council provides home and community care services to eligible residents that have a disability or are frail aged, as well as carers. These services, which include Meals on Wheelers, carer support, social support programs, domestic assistance, respite care and property maintenance, are provided to people in need of additional assistance.

The State Department of Health has recently developed a new approach to the delivery of home and community care services. This approach, known as the Active Service Model, has the aim of providing tailored services rather than the traditional one-size-fits all approach, resulting in higher confidence and wellbeing for participants.

Maroondah City Council has been implementing the Active Service Model which will be gradually rolled out to the 3000 home and community care clients that reside within the municipality. The Maroondah Weekly has reported on the improvements that will be delivered through this new approach:

Mayor Alex Man said the revamp would abolish the “one-size-fits-all” approach and instead focus on each client and their individual nutritional, social and cultural needs.

“It’s about providing services which promote capacity building and restorative care so that people can stay involved in everyday activities, maintain or rebuild their confidence and strengthen their capacity to adapt to changing life circumstances.”

Maroondah City Council was recently announced as a finalist in the LGPro Aged and Disability Services Awards, reflecting the Council’s commitment to delivering an approach to home and community care that improves the wellbeing of the recipient.